Valley City Sign, a premier sign company, located in Comstock Park, Michigan, has a job opening for an Administrative Assistant-Receptionist. We are looking for a service-oriented candidate with strong attention to detail and accuracy skills. This position reports to the Controller.

OVERALL SUMMARY and RESPONSIBILITIES:
The Receptionist acts as the face of the company, greeting visitors, answering phones and assisting internal and external stakeholders. While maintaining a positive and professional demeanor, you will play a vital role in the overall success of the company by efficiently managing administrative tasks, providing exceptional customer service and supporting various departments. This position requires strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously. 

RESPONSIBILITIES:

• Welcome and greet visitors in a friendly and professional manner, ensuring a positive first impression of
  Valley City Sign. Direct visitors to the appropriate personnel or department and provide them with any
  necessary information or assistance. Assist job applicants.

• Answer incoming calls promptly and professionally. Address inquiries, take messages, and transfer calls
  to the intended recipients.

• Manage and respond to emails promptly and efficiently, forwarding them to the appropriate individuals as
  necessary.

• Generate daily reports.

• Create Colorbar labels.

• Receive, sort and distribute incoming mail and packages. Prepare outgoing mail and packages for
  shipment using appropriate mailing methods.

• Review quotes, estimates and proposal information to ensure the final presentation to the customer is
  error free.

• Provide administrative support to various departments within the organization. This may include data
  entry, assembling production control packets, maintaining records, drafting correspondence, scheduling 
  appointments and assisting with special projects as needed.

• Maintain customer database and filing systems.

• Operate and maintain office equipment, such as the phone system, printers, copy machines and postage
  meter.

• Monitor office supplies and submit replenishment requisitions as needed.

• Maintain the integrity of the file room.

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REQUIREMENTS:

• A high school diploma or higher, and 1-3 years experience in an administrative or customer service role.

• Proficiency in Excel and Microsoft programs. Experience with Dynamics Great Plains and Salesforce or
  other on premise or cloud-based programs.

• Strong attention to detail and accuracy.

• Excellent verbal and written communication skills. Good listening skills.

• Professional appearance, demeanor, and conduct. Positive and friendly attitude.

• Creative problem solving and reasoning skills. Ability to handle unexpected situations calmly.

• Strong organizational skills.

• Ability to prioritize tasks, manage time effectively, and coordinate multiple responsibilities.

• Flexibility to changes in schedules, tasks and priorities. Ability to handle unforeseen situations and adjust
  plans accordingly.

• Experience operating and maintaining office equipment.

• Ability to demonstrate discretion and maintain the confidentiality of sensitive information.

• Respect privacy and adhere to company policies and procedures.

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BENEFITS:

• Competitive starting base pay 

• Company-paid employee health insurance 

• Minimum two weeks paid time off

• Dental 

• Vision 

• Life Insurance 

• Employee Stock Ownership Plan (ESOP) (eligible after one year)

• 401(k) Plan (eligible after one year)

• Referral Bonus Program​

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ABOUT US
Valley City Sign builds signs that effectively express our client brands. Our people are growth-minded, passionate about our work, and live our values. Valley City Sign is an exceptional company because we hire amazing people. Valley City Sign is a custom sign manufacturer with 75 years of industry leadership. Our services include project management, design, engineering, manufacturing, installation, and service. Our work can be seen across the nation. We are nationally known and locally preferred.