Ethical - Do What is Right

 

Provide a safe product and work environment

Conduct business with fairness and integrity with employees, customers, and others

​Ensure fair and equitable treatment of each other

Obey the law



Responsive - Treat Others the Way You Want to be Treated

 

Respect each other and the work we do

Listen and respond to each other

Communicate clearly useful and necessary information

Identify and exceed customer expectations

Realistically set and consistently meet our commitments

Provide value added service to customers

Follow efficient policies and procedures to best serve all customers and our company

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Challenge to Maintain and Improve - Strive to Do Better

 

Provide a reasonable profit and return on investment

Provide a product that meets our standards of quality

Provide opportunity for employees to improve knowledge, skill, and compensation

Improve systems and procedures for better quality and efficiency